Reviews

Star Rating:

***** Waterman 911 is rated 4.9 out of 5 stars, based on 135 reviews!

  • *****

    We have needed emergency service on our system twice and Tommy has come through quickly and professionally.

  • *****

    The owner of this co. Is awesome. I decided on a Saturday that I’d drain and clean the Aerator after refilling and plugging back in had no pressure called and got the owner and after several calls and text he walked me through how to fix the problem myself which of course saved me money

  • *****

    (Translated by Google) Good

    (Original)
    Bien

  • *****

    great company me and my parents just moved to cape coral and we brought a house that uses well water. previous tanks had a sticker on them that said waterman 911 so we gave them a call. guy named dave comes out and says we need new tanks and a new brine tank he gave us a good deal and we took it. comes back not even an hour later and installed them super quick and efficient very cool dude. we had some issues where the pressure switch kept chattering and causing no pressure but dave came back 2 or 3 times to our house to make sure everything was working good and it sure was would highly recommend this company!!!!

  • *****

    Great service, good tasting water .

  • *****

    Top notch family owned company! They SAVED our well. Which saved us thousands of Dollars!!!!!! I can't thank these Wonderful people enough. Very Honest and strong work ethic and their knowledge of the water systems and pumps are superior. Give them a call. They truly came to my rescue.

  • *****

    I dont usually give many people five stars but today I have to. Storm came through yesterday and completely ripped off my well head all the plumbing was destroyed from the well casing on . It being Sunday didnt expect any help today but waterman sent someone over within about two hours and had my water working. And the person they sent his name was George and he explained everything that he was going to do perfectly. And the price was very reasonable I was expecting some type of extra charge for it being Sunday and all , but that didnt happen . Thanks waterman .

  • *****

    I called this Sunday and first of all they they answered . Second he walked me through a DYI to troubleshoot. Gave me directions on how to get it running again and it worked. Great company and great people. They are my go to company when I need repairs. Thanks
    Waterman911
    Dan LaRocca

  • *****

    Incredible customer service! They responded immediately and were on site within 50 minutes. restored water and patiently reviewed systems. Very professional. Highly recommend their services. Thank you, Beth C., Cape Coral

  • *****

    Waterman 911 helped me when I really needed help, water again!
    The Owner Tommy was especially helpful, he’s very knowledgeable & professional.
    Now my well is deep enough to survive any drought!
    Thanks, Keith (Cape Coral)

  • *****

    The water tastes so good and is cheap too. They are now temporarily closed on the weekends though, which makes it difficult for me to go there now.

  • *****

    (Translated by Google) Well

    (Original)
    Bien

  • *****

    Friendly and very professional... did a great job like always when needed my well drilled deeper and also replacing and fixing anything... very informative and didn’t break my wallet either. They are very knowledgeable and got jobs done when they said they would. Would highly recommend them for all water needs.

  • *****

    Friendly professional, service. I appreciate the personal touch

  • *****

    It is the best service in the water business

  • *****

    Waterman 911 fulfills all your water needs, from installing water systems, to simply coming to refill water jugs. They also have propane tanks for sale, exchange and refill.

  • *****

    Good place to get drinking water and salt for the water softener. It does get busy at times. There are 3 water stations, but the might be adding more soon.

  • *****

    I was worried about my water system so I called up Waterman 911. Joe came by and checked it out immediately and he was so informative about everything. He was able to make sure I got the best deal and quality product as well. Thank you and I would highly recommend!!!!

  • *****

    (Translated by Google) It's simple but they take care of you well and the water is not expensive (although they went up) the monthly menbresia for those who have it

    (Original)
    Es sencillo pero te atienden bien y el agua no es cara (aunque subieron )la menbresia mensual para aquellos que la tienen

  • *****

    Great experience with this company. Im very happy with everything they did for us. Dave was super nice and professional when he came to our home. He went above and beyond our expectations by not only taking care of our system but helping us understand it while he did it. Its been working great all year. We even took a water sample to local lab for a basic analysis which verified what Dave said the filters would do. I recommend Waterman 911 to all my neighbors when they have water problems. They've always done right by us,

  • *****

    (Translated by Google) Get water and fountains for the water system

    (Original)
    Consigue agua y piesas para los sistema de agua

  • *****

    I am so happy to find a water treatment provider with the integrity and attention to detail that Ashley has shown me. She had some setbacks in her schedule today but contacted me multiple times to let me know her progress towards my appointment. Yes she was friendly but what I really appreciated is the personal attention to the customer and the pride she takes in her work. Waterman911 comes highly recommended from me.

  • *****

    Called Waterman about pressure switch problems. They were out that afternoon to get us fixed up and while they were out checked over our system to make sure everything was functioning properly and did an electrical test on our well pump to make sure it was running the properly at NO EXTRA COST.
    Great service, good prices, and they stand behind their work. Couldnt be happier; I will be recommending this family business to our friends and neighbors.

  • *****

    Two techs on sunday saved me when well went out, techs were amazing. I just wish it was cheaper lol great job, great service. Thank you.

  • *****

    Great place and very nice people. Water quality is superb at a great price.

  • *****

    Water, propane, salt and ice.

  • *****

    Fair prices and still have propane. :-)

  • *****

    Very professional, knew what he was doing. Prompt and efficient.

  • *****

    Had a issue called and 30 min later fixed.
    Awesome service
    Great prices
    It nice to know a company that looks out for you when your out of town.
    Thank you.

  • *****

    My husband called them this morning and they worked with my schedule and were here five minutes after I got home . The young man joe was a sweetheart and very well manerd and knew his stuff .Then a young man jeff came to install the new equipment never stopped working and super sweet . Thank you for a great job at our home . Great Crew the owner should be proud to have you boys on his jobs . Regards Mrs furbee

  • *****

    Great price for water if you buy it by the month

  • *****

    Good fast service reasonable price.

  • *****

    Very customer focused and prices are very fair!

  • *****

    Best water in town. beats city water any day.

  • *****

    I get my drinking water here. Very nice people and the price is better then one of those water machine. It also taste better

  • *****

    (Translated by Google) All right

    (Original)
    Bien

  • *****

    Quick and convenient to fill our drinking water bottles, as we are on well water in the North of Cape coral.

  • *****

    Chris installed a system for my well. Very knowledge and great servixe

  • *****

    They have redeemed themselves from my post 3 years ago. Its funny how one person can ruin a business. Had to call on a Sunday and they were out within the hour. Fixed our problem quickly. They have definitely improved their customer service. I would gladly recommend them.

  • *****

    Two years ago we bought a house in Cape Coral and although the neighbors and the tank stickers told us about other companies, we decided to hire the services of Waterman 911 for the maintenance of our water system. Today, after Vanesa showed me that in Waterman 911 they really prioritize the interests of their clients, I convinced myself that we were not wrong in choosing them. A specialized attention, attentive, in short, professional, together with spectacular offers with incredible prices, give us the peace of mind that we will always be guaranteed in terms of water. Their attention 24 hours is a guarantee. Specialists like Jeff make the most difficult job seem simple even for those who have never done manual activities. Thank you all.

  • *****

    Knowledgeable staff and very helpful thanks for getting me everything I needed

  • *****

    (Translated by Google) The people there are nice hardworking and helpful I feel very good when I go there.

    (Original)
    Las personas alli son agradable trabajadora y serviciales me siento muy bien cuando voy alli.

  • *****

    Quick, professional courteous service. Highly recommend.

  • *****

    We just moved our family with two kids to Cape Coral last fall. Several companies have been out to do maintenance and go over our system but we kept getting conflicting information. Some guys would come out and try to sell us a big system with little explanation or testing and others would breeze through it and be on their way. This was not the experience we had with Waterman 911. They offered to come check everything out since they hadnt been out before but we opted to sign up for monthly maintenance to see how it went from there. The technician they sent out was able to explain everything about our system to us in a way that we could understand easily while he went through it all. We didnt just get a thorough maintenance but a solid understanding of what was going on with our water including on site testing and a run down of what it all meant. Instead of trying to sell us some big expensive system we found out our TDS was well under what would call for that and got good information about what would be worth investing in for our current well water fed home considering city water was already on the way. He really took the time to understand our water, our equipment, and our situation.
    I cannot thank Chris and Waterman 911 enough for taking the time to piece together this puzzle with us and answer questions that we didnt even know how to ask yet. This is the kind of customer-oriented service that companies are missing these days and we feel blessed to have found someone we can trust with our water.

  • *****

    Our well pump went out at 6am and by 12pm they were here installing a new pump! Joe came out evaluated the problem and worked with us so we could get it done. Can not say Thank you enough
    Waterman911 always seems to help out the community as they can be it propane during hurricane, water anytime and of course our water systems in our homes . THANK YOU AGAIN

  • *****

    Been having some water pressure issues when irrigation is running. Wasn't sure if my well was getting dry or if I had pump issues. Called Waterman911 and had Tommy and TJ at my house within an hour to do a free estimate. They went through my entire system and diagnosed a well pump that is getting a little tired. They shot me a fair quote to upgrade/repair the issue, but what was very nice was how upfront they were about it. Instead of strong-arming me into the repair costs right there, which can sometimes be uncomfortable if you get a pushy service(sales)person. It was instead recommended to keep using the pump until it gave out. Tommy said to give them a shout when it does and they'll be right out to do the work. Very impressed
    As someone who's been on tap water most of their life and have only been on well for a couple years, Waterman911 has always been helpful whether it's been for salt,technical questions or troubleshooting.
    Highly recommend!

  • *****

    Im a stubborn person and decided to fix my own well pump as I have in the past. This time I f$ up and dropped the pump to the bottom of the well. Oh sh$& this is gonna cost me $8000 for a new well and pump. Called waterman 911 and they sent Tommy, Hunter, TJ, and Derik. Ok, we can get that pump out, yeah right! Tommy is the most stubborn son of a bi$&6 that u have met besides myself and he had no intention of giving up until he got that stuck pump out to save my well. On day 2 after a grueling 8 hours the day before, he got it! Was less than half the price of a new well and he set the new pump deep enough that I wont have any problems for many years. Pay attention north Cape Coral! The static water level is dropping fast!!

    Thank you Waterman 911 and Hunter! 5/5 you rock kid

  • *****

    This Water Company is a top notch bunch of people. The owner's name is Tommy. He is a man of his word. He is very passionate about his profession. TJ and his crew never give up on a jobsite. I strongly recommend Waterman 911 for all your well and plumbing needs.

  • *****

    Update: Owner Tom and TJ came by and gave me a store credit and made it more than right as it was a basic error. I appreciate such a responsive cuatomer-oriented company especially during this Pandemic

    Earlier: Don't buy any basic plumbing supplies here. Prices are exorbitant (9 times Amazon prices at least one item I was dumb enough to purchase in an emergency). GM Joe wasn't understanding when I tried to get a refund.

  • *****

    I called tommy on a sunday and he sent someone over the worker were amazing unfortunately it was my well pump but i got a fair price and they made difficult job look easy. Just so happens 2 weeks later a small part on my well went bad something i could do myself but i went to there location and was helped by a young ladie i told her what i thought it was she sold me the part and i went home and fixed it .she did offer to send someone out but i got this .so a goog experience all around

  • *****

    We bought our house in December and in February our water system died. I called Waterman 911 and they came right out and gave me a quote for a new system. I called other places and they had the best price so I called them back to have them install. They came the next day and installed the new system and we were back in business. The person that installed it said that when we were hooked up to city water, to let him know and he would just come over and reprogram my system for free. I called to have that done and he was no longer with the company. The owner said he would still honor it and they were out within the next 2 days to take care of it. We also get our drinking water and salt from them and have always had good service. Highly recommend Waterman 911!

  • *****

    Tommy came by my house in Sebring on a Friday at 3pm and set us up with a whole new water system before 7pm. Tommy and his guys ran an extra line to the sprinklers for no extra charge. They were all professional and respectful. Will recommend him to all friends and family. Thanks Waterman 911

  • *****

    Good service

  • *****

    Great sevice! Our pump went out in the evening and they were quick to respond. Dave was very professional and fast at replacing the well pump and pressure thank. We will definitely call Waterman 911 for service when needed again.

  • *****

    Had a problem with my well water treatment and got excellent service today, very friendly and absolutely professional PLUS the service tech arrived in time !

  • *****

    A friend of mine referred me to Waterman 911 for a used submersible aerator water tank pump. Not only was the price of the used pump reasonable, but so was the service call fee, which included the labor to replace the pump. Danny was prompt, courteous, very knowledgeable and extremely helpful. I couldn't have asked for a better experience all around. The phone staff was also very courteous and responsive. I had a tech here doing the work within a couple hours after I called. We've got water again to the house! Will definitely refer others and call again if I have any water equipment needs! Thank you Waterman 911!

  • *****

    Went to get chlorine tablet for my well water. Lady at the door was very helpful and told me everything I need to do. Great service! Lowe's employee referred me to them.

  • *****

    (Translated by Google) Fast and friendly service

    (Original)
    Atencin rpida y cordial

  • *****

    My outdoor well system was just spewing water everywhere. I went to Waterman 911 and they got me an appointment literally within the hour. I needed to replace one of my tanks, and got a new tank at a very reasonable price. I can't remember the 2 workers name but they were as professional & courteous as they come. They explained everything to me and reassured me if I have any problems whatsoever that they will come back out and fix it no charge. You can't get better service than this, and it's a plus they're a local company I don't mind supporting. Great job today Waterman 911.

  • *****

    These guys are Great, they don't overcharge you like all the other places in Town. I love my whole home R/O they installed it within 2 days, it's been 3 months and it's awesome having bottled water from any tap!

  • *****

    Customer service great

  • *****

    Danny was very professional and came out in the late evening to assist me with my water softener system. I will be using them in the future if I need assistance with my well water system.

  • *****

    Technician was great!

  • *****

    Great service

  • *****

    This is for salt delivery, they are great. Deliver fast good place.

  • *****

    I'm a new home owner and you learn quick houses don't come with the instructions I had a well system that I was unfamiliar with overflow water man911 sent out a young man named David who was super nice and professional and answered all my questions without bother or hesitation and let me know step by step what he was performing and how to prevent future problems I don't write Google reviews or like spending money but I do enjoy businesses that don't give me the runaround and do what they say great job across the board down to the lady who made my appointment

  • *****

    Great service

  • *****

    Went to exchange gas canister.
    Orders are taken at door now, so no going in building. Fast, friendly service from rep. Always a pleasant experience here.

  • *****

    Have been using for service for 10+ years as well as filling at their location. Owner stopped today to make sure all was good. Wow!

  • *****

    Went to exchange gas canister.
    Orders are taken at door now, so no going in building. Fast, friendly service from rep. Always a pleasant experience here.

  • *****

    You can trust this company. We had our well go out last night. Called this morning (Sunday), Angie in the office was incredibly helpful and only charged me the regular during the week price for a service call. I was sure it was a bad pump. The tech came out and said it was ants invading one of our switches. This company could have taken us for $1400 on a new pump. The honesty and integrity of the tech cost us $85. Unfortunately we weren’t home when the tech cam out so I can’t name him personally. Took a huge weight off of me. Thanks for your honesty and integrity Waterman 911

  • *****

    I'm a new home owner and you learn quick houses don't come with the instructions I had a well system that I was unfamiliar with overflow water man911 sent out a young man named David who was super nice and professional and answered all my questions without bother or hesitation and let me know step by step what he was performing and how to prevent future problems I don't write Google reviews or like spending money but I do enjoy businesses that don't give me the runaround and do what they say great job across the board down to the lady who made my appointment

  • *****

    This is for salt delivery, they are great. Deliver fast good place.

  • *****

    We were having intermitted problems with air in the water lines. Called another water company and they couldn't determine the problem. They mentioned that it could be a problem with the software system, so I called waterman911 and they came out the next morning and determined that the pump was going into thermal overload and shutting down. The two techs starting to replace the pump, however it remained stuck in the well casing. They contacted the owner of the company, Tommy. He was busy with another customer at the time and stated that he would get to us ASAP. He and his tech, George arrive late in the afternoon and worked until dark. Tommy, his son Hunter and George return Saturday and completed a very difficult removal and installation of a new pump. I was very impressed with Hunter and the level of operator skills that he has already acquired. Tommy and his crew are the best in town. Tommy is a man of his word who delivers on his promise. You'll will not find many other contractors in this town that will do the same! If you need help, Waterman911 has my highest recommendation !!!

  • *****

    Customer service great

  • *****

    These guys are Great, they don't overcharge you like all the other places in Town. I love my whole home R/O they installed it within 2 days, it's been 3 months and it's awesome having bottled water from any tap!

  • *****

    My outdoor well system was just spewing water everywhere. I went to Waterman 911 and they got me an appointment literally within the hour. I needed to replace one of my tanks, and got a new tank at a very reasonable price. I can't remember the 2 workers name but they were as professional & courteous as they come. They explained everything to me and reassured me if I have any problems whatsoever that they will come back out and fix it no charge. You can't get better service than this, and it's a plus they're a local company I don't mind supporting. Great job today Waterman 911.

  • *****

    Went to get chlorine tablet for my well water. Lady at the door was very helpful and told me everything I need to do. Great service! Lowe's employee referred me to them.

  • *****

    A friend of mine referred me to Waterman 911 for a used submersible aerator water tank pump. Not only was the price of the used pump reasonable, but so was the service call fee, which included the labor to replace the pump. Danny was prompt, courteous, very knowledgeable and extremely helpful. I couldn't have asked for a better experience all around. The phone staff was also very courteous and responsive. I had a tech here doing the work within a couple hours after I called. We've got water again to the house! Will definitely refer others and call again if I have any water equipment needs! Thank you Waterman 911!

  • *****

    I have used them many times. They always try to talk me through the problem before sending a tech out. With their help was able to fix the problem on my own. No money spent. I cannot recommend them enough!!!

  • *****

    Called because a house I manage did not have water and we had tennant's in the house and needed it fix asap. A person was sent within less that an hour and fixed the problem. Very professional and extremely talented and honest Highly recommended. Thanks so much!!

  • *****

    Had a problem with my well water treatment and got excellent service today, very friendly and absolutely professional PLUS the service tech arrived in time !

  • *****

    Great sevice! Our pump went out in the evening and they were quick to respond. Dave was very professional and fast at replacing the well pump and pressure thank. We will definitely call Waterman 911 for service when needed again.

  • *****

    Tommy came by my house in Sebring on a Friday at 3pm and set us up with a whole new water system before 7pm. Tommy and his guys ran an extra line to the sprinklers for no extra charge. They were all professional and respectful. Will recommend him to all friends and family. Thanks Waterman 911????

  • *****

    We bought our house in December and in February our water system died. I called Waterman 911 and they came right out and gave me a quote for a new system. I called other places and they had the best price so I called them back to have them install. They came the next day and installed the new system and we were back in business. The person that installed it said that when we were hooked up to city water, to let him know and he would just come over and reprogram my system for free. I called to have that done and he was no longer with the company. The owner said he would still honor it and they were out within the next 2 days to take care of it. We also get our drinking water and salt from them and have always had good service. Highly recommend Waterman 911!

  • *****

    I called tommy on a sunday and he sent someone over the worker were amazing unfortunately it was my well pump but i got a fair price and they made difficult job look easy. Just so happens 2 weeks later a small part on my well went bad something i could do myself but i went to there location and was helped by a young ladie i told her what i thought it was she sold me the part and i went home and fixed it .she did offer to send someone out but i got this .so a goog experience all around

  • *****

    I been using your company for all my well water needs including repair work salt supplies nothing but good results. Knowledgeable and professional technicians friendly and courteous in shop service. A definitely a win win .

  • *****

    This Water Company is a top notch bunch of people. The owner's name is Tommy. He is a man of his word. He is very passionate about his profession. TJ and his crew never give up on a jobsite. I strongly recommend Waterman 911 for all your well and plumbing needs.

  • *****

    Been having some water pressure issues when irrigation is running. Wasn't sure if my well was getting dry or if I had pump issues. Called Waterman911 and had Tommy and TJ at my house within an hour to do a free estimate. They went through my entire system and diagnosed a well pump that is getting a little tired. They shot me a fair quote to upgrade/repair the issue, but what was very nice was how upfront they were about it. Instead of strong-arming me into the repair costs right there, which can sometimes be uncomfortable if you get a pushy service(sales)person. ? It was instead recommended to keep using the pump until it gave out. Tommy said to give them a shout when it does and they'll be right out to do the work. Very impressed ?
    As someone who's been on tap water most of their life and have only been on well for a couple years, Waterman911 has always been helpful whether it's been for salt,technical questions or troubleshooting.
    Highly recommend!

  • *****

    Best of the best didn’t have any water they came super fast. They were on point.

  • *****

    Knowledgeable staff and very helpful thanks for getting me everything I needed

  • *****

    Quick, professional courteous service. Highly recommend.

  • *****

    They have redeemed themselves from my post 3 years ago. It’s funny how one person can ruin a business. Had to call on a Sunday and they were out within the hour. Fixed our problem quickly. They have definitely improved their customer service. I would gladly recommend them.

  • *****

    Two years ago we bought a house in Cape Coral and although the neighbors and the tank stickers told us about other companies, we decided to hire the services of Waterman 911 for the maintenance of our water system. Today, after Vanesa showed me that in Waterman 911 they really prioritize the interests of their clients, I convinced myself that we were not wrong in choosing them. A specialized attention, attentive, in short, professional, together with spectacular offers with incredible prices, give us the peace of mind that we will always be guaranteed in terms of water. Their attention 24 hours is a guarantee. Specialists like Jeff make the most difficult job seem simple even for those who have never done manual activities. Thank you all.

  • *****

    We just moved our family with two kids to Cape Coral last fall. Several companies have been out to do maintenance and go over our system but we kept getting conflicting information. Some guys would come out and try to sell us a big system with little explanation or testing and others would breeze through it and be on their way. This was not the experience we had with Waterman 911. They offered to come check everything out since they hadn’t been out before but we opted to sign up for monthly maintenance to see how it went from there. The technician they sent out was able to explain everything about our system to us in a way that we could understand easily while he went through it all. We didn’t just get a thorough maintenance but a solid understanding of what was going on with our water including on site testing and a run down of what it all meant. Instead of trying to sell us some big expensive system we found out our TDS was well under what would call for that and got good information about what would be worth investing in for our current well water fed home considering city water was already on the way. He really took the time to understand our water, our equipment, and our situation.
    I cannot thank Chris and Waterman 911 enough for taking the time to piece together this puzzle with us and answer questions that we didn’t even know how to ask yet. This is the kind of customer-oriented service that companies are missing these days and we feel blessed to have found someone we can trust with our water.

  • *****

    I just had my water softener replaced by 'Jeff' who did a wonderful job along with his partner in training. Joe came out first with a courtesy call letting me know exactly when he would arrive and yes just as he said right on time. After a fair quote the installers were here in no time completing the job in 20 minutes and cleaning up afterwards. They showed me how to work the timer and made sure I could handle myself. Great experience and I highly recommend Waterman 911! Thanks, Jeff F.

  • *****

    We had are well system when we purchased are home it was old and needed. To be replaced. Which we new .joe the general manager came to our home and recommend what we needed explaining all options. And suggested the lower priced set up.the installation was very professional with pride in doing a great job not rushing or cutting corners. Which is not all that commone. That part was done by jeff and chris (great job) Chris returned next day to install undersink. Filtration unit and check outside equipment. He was very professional and polite. And answered all my questions .with wear many great knowledge in his profession. Again thank. You all. Will highly recommend water 911 to all. Tom and Dorrie s....

  • *****

    Been 1 year best service ????????????

  • *****

    Great place and very nice people. Water quality is superb at a great price.

  • *****

    I contacted Waterman 911 to check on getting my new investment property on a maintenance plan. The people in the office were informative and polite in helping me understand more about the water in the area and the different types of systems. They came out to do the first maintenance and not only did everything they said they would but the guy that came out was also quite helpful. Rates seem reasonable for their services. So far it seems like a great company to work with. If everything keeps going this way I will be a returning customer for the foreseeable future.

  • *****

    Called Waterman about pressure switch problems. They were out that afternoon to get us fixed up and while they were out checked over our system to make sure everything was functioning properly and did an electrical test on our well pump to make sure it was running the properly at NO EXTRA COST.
    Great service, good prices, and they stand behind their work. Couldn’t be happier; I will be recommending this family business to our friends and neighbors.

  • *****

    Waterman 911 has been servicing our water system for several years now. They do an excellent job and I can always depend on them when I am having water problems. Reasonable prices, highly responsive, and the guys they send out have always been polite. My go-to water service company, highly recommended!!

  • *****

    Great Experience with this company, My reverse osmosis that I had, started to leak from the top of my sink. Rather than mess with it - I called Waterman 911 to have a new one installed. Of course it happened over the weekend. But I did call them on Saturday and see if we could set up something for Monday of the following week. They were out on Monday A.M. - Thank you for a job well done Joe and his helper. Work was done on 7-1-19. Thank you guys for getting my drinking water back. System works great and no problems. Thank you Chris for a follow up phone call on 7-3-19. Very professional to do that.

  • *****

    What a great company to work with. My water went out and I needed a specific time in the afternoon to meet with them . Came on time figured out my problem and explained everything to me! Honest reliable work! Thanks

  • *****

    Great experience with this company. Im very happy with everything they did for us. Dave was super nice and professional when he came to our home. He went above and beyond our expectations by not only taking care of our system but helping us understand it while he did it. Its been working great all year. We even took a water sample to local lab for a basic analysis which verified what Dave said the filters would do. I recommend Waterman 911 to all my neighbors when they have water problems. They've always done right by us,

  • *****

    These guys are awesome and the products are outstanding. Everything they said this new system would do it has. They maintain it so I don't have to worry about any of it and we are so happy to have good clean water again. Quick to respond and super informative. They give you options to deal with your problems which is much appreciated instead of trying to push you into an up sell. Very thankful good companies like this are still around. A+!!

  • *****

    I am so happy to find a water treatment provider with the integrity and attention to detail that Ashley has shown me. She had some setbacks in her schedule today but contacted me multiple times to let me know her progress towards my appointment. Yes she was friendly but what I really appreciated is the personal attention to the customer and the pride she takes in her work. Waterman911 comes highly recommended from me.

  • *****

    There is nothing worse than waking up to get your family started for the week to find out your having a major problem with your home. Whether it be a major leak, the ac going out, or in our case the water not working whatsoever. My wife called around all morning to compare companies and landed on Waterman 911. Since we didn't have water at all they said we would be a priority call and they sent some one out right away to meet me at our property. Alex the tech was a nice young man that wasted no time to see what was going on. I was worried it was my well pump that had died but it turns out the water level had dropped, and it just needed to be set a bit lower. They checked the depth then extended our pipe, wire, and safety rope and reset the pump at the proper level. I am so thankful that Waterman 911 was able to take care of our problem quickly and without having to replace everything. Repair and Service second to none!

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    The well pump at my house went out and I was afraid I might get taken advantage of if I didn't learn more about them. My neighbor said he used to deal with Waterman 911 when he lived down south and they always took good care of him so I decided to give them a call.

    Vanessa was so helpful and patient in walking me through everything from how they work to life expectancy to pricing and warranty information. Even though I told her I was out of their service area she still took the time to answer my barrage of questions. I feel so much better now about making decisions to take care of the water in my home after speaking with her.

    I can't speak to their workmanship but the service I did get was exceptional. I would recommend them just based on how friendly and knowledgeable Vanessa was about their trade.

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    Anyone can sell you a water system but it's the service and customer satisfaction after the sale that counts. These guys are punctual, they get the job done, and they stand behind their work. Solid team of techs and support staff. Jessica in the office is always friendly and helpful. No contract maintenance plans that are reasonable and cover most service call fees between visits if any issues arise. I couldn’t ask for better service. Highly recommended and locally respected company here in SW Florida.

  • *****

    I was worried about my water system so I called up Waterman 911. Joe came by and checked it out immediately and he was so informative about everything. He was able to make sure I got the best deal and quality product as well. Thank you and I would highly recommend!!!!

  • *****

    From start to finish Joe and his team provided excellent advice and service. We are thrilled with our water conditioner and recommend Waterman911 to anyone with water problems. They provide a great buying experience loaded with information tailored to your needs.

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    I've used Waterman911 and Lee County Environmental for years. As a Realtor, they are the only lab I recommend to customers for well testing when they are buying a home on a well. Waterman911 will collect the sample and deliver it to the lab for you then get back to you with the results usually within a day or two. I usually talk to Vanessa in the office and she is always a pleasure to deal with. Super nice and super informative. If there is a problem, they are the ones to fix it at a reasonable price.

  • *****

    WONDERFUL Business! Spoke with Chris in the office, who gave me a quote for a new under sink RO system. I must have called seven to eight plumbers and water companies and was quoted anywhere from $450 - $650 for a new installation! Then I called Waterman 911, and Chris promised me $480 out the door. They were some of the friendlier sounding people I talked to and they even set me up for an appointment that day!

    The service tech got here a little early, which was a pleasant surprise, but he called before heading over and did the install quickly and efficiently. We asked him to put it was far back in the space as he could which he did and the whole process took less than an hour. My renters called me later ecstatic about the quality and pressure from the new unit. I am so happy and relieved that they won't be having any more issues and that we could get this done at an affordable price.

    One big THANK YOU to the Waterman 911 team. Don't waste all the time that I did; give Chris a call today.

  • *****

    Good place to get drinking water and salt for the water softener. It does get busy at times. There are 3 water stations, but the might be adding more soon.

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    I have used Waterman 911 to install a water filtration system for our house and we could not be happier with it! I subsequently had them replace our drinking water system with equal results. Waterman is extremely responsive, knowledgeable and an absolute pleasure to deal with.

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    Super helpful and patient when working with and explaining to those less informed. I have worked with them multiple times while purchasing and remodeling our house. Everyone here is a pleasure to work with, Chris in particular is stellar. He will walk you through the whole process and answer any questions you may have even if you have a lot of them. I cannot recommend them enough.

  • *****

    For over a decade now this has been a great plumbing & water company here in the Lee county area. They have replaced our well pump and water heater on our other home down there and they still take care of the monthly maintenance on our well water system. We have only had a couple issues but Waterman was always quick to come take care of it for us. Anytime anything unusual comes up they always contact us right away and walk us through the options. The staff is wonderful and always seem to have what they need on the truck to get the job done. I am starting to see that many of my neighbors are using them now. We have not been disappointed.
    Florida's Finest.

  • *****

    Waterman 911 fulfills all your water needs, from installing water systems, to simply coming to refill water jugs. They also have propane tanks for sale, exchange and refill.

  • *****

    I didn't realize how bad our water was at our house until we replaced our old system with a new home filtration system. We moved into our house last year from north florida and my wife immediately began complaining of the smell and taste of our water. After researching solutions, I called Waterman and spoke with Joe. He took a lot of time to talk with me about his system and the benefits we would see. I really appreciated how informative he was instead of trying to just say we needed new equipment or giving us some big pony show.

    He installed a whole home filtration and softening system. Immediately, the smell at every sink or shower disappeared. Our skin feels so much better and our clothes and towels are much softer as well. Dishes and glasses are shiny when they come out of the dishwasher. Joe also put in a Reverse Osmosis system under our kitchen sink and it gives us pure, clean drinking water thank goodness. Joe is friendly and highly responsive and if you live anywhere near Lee county I can't think of anyone else but him for your home water filtration needs.

  • *****

    Friendly professional, service. I appreciate the personal touch

  • *****

    Thank you Waterman 911 for your fabulous service. These men were very friendly and considerate. My family and I needed a new pump for our water system. It turns out we had a water pump over another 20 year old pump way underground which they at first had a rough time getting out. However, they did not give up. The owner offered to come over and get it out himself with the right equipment. The manager was always trying to offer the most economic and affordable options. Very satisfied with such a nice team!

  • *****

    Last Friday we scheduled a service call for today because we were not getting enough water pressure. Over the weekend we went completely dry, no water at all. It turned out that our well pump burned out. David came out early morning and told us we needed to replace the well pump and gave us the quote. An hour later Jeff and Chris showed up to do the job we thought would take all afternoon. An hour or so later the job was completed. What was to be a regular service call turned out into a major job. David, Jeff and Chris are great guys. Very polite, knowledgeable, professional. Jeff and Chris work very clean leaving no mess behind. We are new to Southwest Florida and had no idea who to contact. Waterman 911 is where we have been buying our salt so we figured to try them out. Were very happy we did.

  • *****

    I had another company come out and do some repairs but they left garbage on the side of the house and told me they took care of everything. I felt unsure about what they did so I called Waterman to come out and take a second look. I'm sure glad I did too. They went through what was done with me a heck of a lot better than the people who did the work in the first place. Fast, friendly, and very knowledgeable about what they do. When they left I felt much more informed about what was actually going on with my water. I will be calling Waterman911 from now on.

  • *****

    Great job by Jeff and Chris. They arrived promptly this morning, right on schedule, and replaced our well pump in about an hour and a half. They were very polite and professional. Thank you! Now we have water!

  • *****

    Waterman 911 replaced our water softener system to a high quality system and larger to accommodate our large family, and a brand new well pump. They completed the work in a timely, and clean fashion. Joe's responsiveness is very fast, and is eager to answer any questions you have. We are very happy with how the work came out, and even the water pressure in the house has increased exponentially. Highly recommend them.

  • *****

    I wanted to take the time to write a review for Waterman 911. These guys are great! I’ve been using them for 7 years now and they have fixed several problems that I’ve encountered. Today, I woke up after a long night and realized I had no water pressure. I called Tommy at 5:15 and he walked me through what I needed to do in the telephone. My water was back on in 15 minutes and an appointment was scheduled for the following day to replace a part that was not functioning correctly. Thank you so much!!

  • *****

    Very good company to work for you,very nice people thanks again guys

  • *****

    Best water company in Cape Coral. Great service.

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    Great company with even better pricing! I have been with water man for a while now & everyone i have dealt with is very nice and professional.

  • *****

    Great company very knowledgeable courteous and professional. I called after hours at 9:15 pm. My well water system was not working properly When I called Waterman 911 To my surprise Tommy the owner answered the phone and he walked me through some steps that could be the cause to the problem I was able to fix it in less than 1 minute. Very honest and professional. I recommend them to everyone. Best company in Lee county

  • *****

    Great prices on everything they sell! Friendly, courteous service by all staff. Had an unfortunate water problem over a weekend and I called them for service and I was NOT disappointed at all! The gentleman was timing, caring, understanding, kind, and NOT BELITTLING towards me a bit! So appreciated these days. Honest. I never once have felt cheated with this company. Prices are competitive. Go and see for yourself!

  • *****

    I've needed to call them 2 times and each time they responded very quickly and their technicians were informative and extremely polite. I felt as if I mattered to them.

  • *****

    Looking for help with our rental home system. They were prompt, courteous and informative. A rare combination these days.

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    They came out the day we called and fixed our well! We had gone without for six days before we called them. Wish I would have called day one. The guys were so nice and efficient! I cannot thank them enough!