Reviews

Star Rating:

***** www.waterman911fl.com is rated 4.9 out of 5 stars, based on 36 reviews!

  • *****

    I contacted Waterman 911 to check on getting my new investment property on a maintenance plan. The people in the office were informative and polite in helping me understand more about the water in the area and the different types of systems. They came out to do the first maintenance and not only did everything they said they would but the guy that came out was also quite helpful. Rates seem reasonable for their services. So far it seems like a great company to work with. If everything keeps going this way I will be a returning customer for the foreseeable future.

  • *****

    Called Waterman about pressure switch problems. They were out that afternoon to get us fixed up and while they were out checked over our system to make sure everything was functioning properly and did an electrical test on our well pump to make sure it was running the properly at NO EXTRA COST.
    Great service, good prices, and they stand behind their work. Couldn’t be happier; I will be recommending this family business to our friends and neighbors.

  • *****

    Waterman 911 has been servicing our water system for several years now. They do an excellent job and I can always depend on them when I am having water problems. Reasonable prices, highly responsive, and the guys they send out have always been polite. My go-to water service company, highly recommended!!

  • *****

    Great Experience with this company, My reverse osmosis that I had, started to leak from the top of my sink. Rather than mess with it - I called Waterman 911 to have a new one installed. Of course it happened over the weekend. But I did call them on Saturday and see if we could set up something for Monday of the following week. They were out on Monday A.M. - Thank you for a job well done Joe and his helper. Work was done on 7-1-19. Thank you guys for getting my drinking water back. System works great and no problems. Thank you Chris for a follow up phone call on 7-3-19. Very professional to do that.

  • *****

    What a great company to work with. My water went out and I needed a specific time in the afternoon to meet with them . Came on time figured out my problem and explained everything to me! Honest reliable work! Thanks

  • *****

    Great experience with this company. Im very happy with everything they did for us. Dave was super nice and professional when he came to our home. He went above and beyond our expectations by not only taking care of our system but helping us understand it while he did it. Its been working great all year. We even took a water sample to local lab for a basic analysis which verified what Dave said the filters would do. I recommend Waterman 911 to all my neighbors when they have water problems. They've always done right by us,

  • *****

    These guys are awesome and the products are outstanding. Everything they said this new system would do it has. They maintain it so I don't have to worry about any of it and we are so happy to have good clean water again. Quick to respond and super informative. They give you options to deal with your problems which is much appreciated instead of trying to push you into an up sell. Very thankful good companies like this are still around. A+!!

  • *****

    I am so happy to find a water treatment provider with the integrity and attention to detail that Ashley has shown me. She had some setbacks in her schedule today but contacted me multiple times to let me know her progress towards my appointment. Yes she was friendly but what I really appreciated is the personal attention to the customer and the pride she takes in her work. Waterman911 comes highly recommended from me.

  • *****

    There is nothing worse than waking up to get your family started for the week to find out your having a major problem with your home. Whether it be a major leak, the ac going out, or in our case the water not working whatsoever. My wife called around all morning to compare companies and landed on Waterman 911. Since we didn't have water at all they said we would be a priority call and they sent some one out right away to meet me at our property. Alex the tech was a nice young man that wasted no time to see what was going on. I was worried it was my well pump that had died but it turns out the water level had dropped, and it just needed to be set a bit lower. They checked the depth then extended our pipe, wire, and safety rope and reset the pump at the proper level. I am so thankful that Waterman 911 was able to take care of our problem quickly and without having to replace everything. Repair and Service second to none!

  • *****

    The well pump at my house went out and I was afraid I might get taken advantage of if I didn't learn more about them. My neighbor said he used to deal with Waterman 911 when he lived down south and they always took good care of him so I decided to give them a call.

    Vanessa was so helpful and patient in walking me through everything from how they work to life expectancy to pricing and warranty information. Even though I told her I was out of their service area she still took the time to answer my barrage of questions. I feel so much better now about making decisions to take care of the water in my home after speaking with her.

    I can't speak to their workmanship but the service I did get was exceptional. I would recommend them just based on how friendly and knowledgeable Vanessa was about their trade.

  • *****

    Anyone can sell you a water system but it's the service and customer satisfaction after the sale that counts. These guys are punctual, they get the job done, and they stand behind their work. Solid team of techs and support staff. Jessica in the office is always friendly and helpful. No contract maintenance plans that are reasonable and cover most service call fees between visits if any issues arise. I couldn’t ask for better service. Highly recommended and locally respected company here in SW Florida.

  • *****

    I was worried about my water system so I called up Waterman 911. Joe came by and checked it out immediately and he was so informative about everything. He was able to make sure I got the best deal and quality product as well. Thank you and I would highly recommend!!!!

  • *****

    From start to finish Joe and his team provided excellent advice and service. We are thrilled with our water conditioner and recommend Waterman911 to anyone with water problems. They provide a great buying experience loaded with information tailored to your needs.

  • *****

    I've used Waterman911 and Lee County Environmental for years. As a Realtor, they are the only lab I recommend to customers for well testing when they are buying a home on a well. Waterman911 will collect the sample and deliver it to the lab for you then get back to you with the results usually within a day or two. I usually talk to Vanessa in the office and she is always a pleasure to deal with. Super nice and super informative. If there is a problem, they are the ones to fix it at a reasonable price.

  • *****

    WONDERFUL Business! Spoke with Chris in the office, who gave me a quote for a new under sink RO system. I must have called seven to eight plumbers and water companies and was quoted anywhere from $450 - $650 for a new installation! Then I called Waterman 911, and Chris promised me $480 out the door. They were some of the friendlier sounding people I talked to and they even set me up for an appointment that day!

    The service tech got here a little early, which was a pleasant surprise, but he called before heading over and did the install quickly and efficiently. We asked him to put it was far back in the space as he could which he did and the whole process took less than an hour. My renters called me later ecstatic about the quality and pressure from the new unit. I am so happy and relieved that they won't be having any more issues and that we could get this done at an affordable price.

    One big THANK YOU to the Waterman 911 team. Don't waste all the time that I did; give Chris a call today.

  • *****

    Good place to get drinking water and salt for the water softener. It does get busy at times. There are 3 water stations, but the might be adding more soon.

  • *****

    I have used Waterman 911 to install a water filtration system for our house and we could not be happier with it! I subsequently had them replace our drinking water system with equal results. Waterman is extremely responsive, knowledgeable and an absolute pleasure to deal with.

  • *****

    Super helpful and patient when working with and explaining to those less informed. I have worked with them multiple times while purchasing and remodeling our house. Everyone here is a pleasure to work with, Chris in particular is stellar. He will walk you through the whole process and answer any questions you may have even if you have a lot of them. I cannot recommend them enough.

  • *****

    For over a decade now this has been a great plumbing & water company here in the Lee county area. They have replaced our well pump and water heater on our other home down there and they still take care of the monthly maintenance on our well water system. We have only had a couple issues but Waterman was always quick to come take care of it for us. Anytime anything unusual comes up they always contact us right away and walk us through the options. The staff is wonderful and always seem to have what they need on the truck to get the job done. I am starting to see that many of my neighbors are using them now. We have not been disappointed.
    Florida's Finest.

  • *****

    Waterman 911 fulfills all your water needs, from installing water systems, to simply coming to refill water jugs. They also have propane tanks for sale, exchange and refill.

  • *****

    I didn't realize how bad our water was at our house until we replaced our old system with a new home filtration system. We moved into our house last year from north florida and my wife immediately began complaining of the smell and taste of our water. After researching solutions, I called Waterman and spoke with Joe. He took a lot of time to talk with me about his system and the benefits we would see. I really appreciated how informative he was instead of trying to just say we needed new equipment or giving us some big pony show.

    He installed a whole home filtration and softening system. Immediately, the smell at every sink or shower disappeared. Our skin feels so much better and our clothes and towels are much softer as well. Dishes and glasses are shiny when they come out of the dishwasher. Joe also put in a Reverse Osmosis system under our kitchen sink and it gives us pure, clean drinking water thank goodness. Joe is friendly and highly responsive and if you live anywhere near Lee county I can't think of anyone else but him for your home water filtration needs.

  • *****

    Friendly professional, service. I appreciate the personal touch

  • *****

    Thank you Waterman 911 for your fabulous service. These men were very friendly and considerate. My family and I needed a new pump for our water system. It turns out we had a water pump over another 20 year old pump way underground which they at first had a rough time getting out. However, they did not give up. The owner offered to come over and get it out himself with the right equipment. The manager was always trying to offer the most economic and affordable options. Very satisfied with such a nice team!

  • *****

    Last Friday we scheduled a service call for today because we were not getting enough water pressure. Over the weekend we went completely dry, no water at all. It turned out that our well pump burned out. David came out early morning and told us we needed to replace the well pump and gave us the quote. An hour later Jeff and Chris showed up to do the job we thought would take all afternoon. An hour or so later the job was completed. What was to be a regular service call turned out into a major job. David, Jeff and Chris are great guys. Very polite, knowledgeable, professional. Jeff and Chris work very clean leaving no mess behind. We are new to Southwest Florida and had no idea who to contact. Waterman 911 is where we have been buying our salt so we figured to try them out. Were very happy we did.

  • *****

    I had another company come out and do some repairs but they left garbage on the side of the house and told me they took care of everything. I felt unsure about what they did so I called Waterman to come out and take a second look. I'm sure glad I did too. They went through what was done with me a heck of a lot better than the people who did the work in the first place. Fast, friendly, and very knowledgeable about what they do. When they left I felt much more informed about what was actually going on with my water. I will be calling Waterman911 from now on.

  • *****

    Great job by Jeff and Chris. They arrived promptly this morning, right on schedule, and replaced our well pump in about an hour and a half. They were very polite and professional. Thank you! Now we have water!

  • *****

    Waterman 911 replaced our water softener system to a high quality system and larger to accommodate our large family, and a brand new well pump. They completed the work in a timely, and clean fashion. Joe's responsiveness is very fast, and is eager to answer any questions you have. We are very happy with how the work came out, and even the water pressure in the house has increased exponentially. Highly recommend them.

  • *****

    I wanted to take the time to write a review for Waterman 911. These guys are great! I’ve been using them for 7 years now and they have fixed several problems that I’ve encountered. Today, I woke up after a long night and realized I had no water pressure. I called Tommy at 5:15 and he walked me through what I needed to do in the telephone. My water was back on in 15 minutes and an appointment was scheduled for the following day to replace a part that was not functioning correctly. Thank you so much!!

  • *****

    Very good company to work for you,very nice people thanks again guys

  • *****

    Best water company in Cape Coral. Great service.

  • *****

    Great company with even better pricing! I have been with water man for a while now & everyone i have dealt with is very nice and professional.

  • *****

    Great company very knowledgeable courteous and professional. I called after hours at 9:15 pm. My well water system was not working properly When I called Waterman 911 To my surprise Tommy the owner answered the phone and he walked me through some steps that could be the cause to the problem I was able to fix it in less than 1 minute. Very honest and professional. I recommend them to everyone. Best company in Lee county

  • *****

    Great prices on everything they sell! Friendly, courteous service by all staff. Had an unfortunate water problem over a weekend and I called them for service and I was NOT disappointed at all! The gentleman was timing, caring, understanding, kind, and NOT BELITTLING towards me a bit! So appreciated these days. Honest. I never once have felt cheated with this company. Prices are competitive. Go and see for yourself!

  • *****

    I've needed to call them 2 times and each time they responded very quickly and their technicians were informative and extremely polite. I felt as if I mattered to them.

  • *****

    Looking for help with our rental home system. They were prompt, courteous and informative. A rare combination these days.

  • *****

    They came out the day we called and fixed our well! We had gone without for six days before we called them. Wish I would have called day one. The guys were so nice and efficient! I cannot thank them enough!